Last updated: December 18, 2024

Privacy Policy

We respect your privacy. This Privacy Policy describes our policies and procedures on the collection, use, purpose, and disclosure of your information when you use and access our websites, software, web-based applications, products, customer support, discussion forums, or engage with any of our other services (collectively, the "Services"). It also informs you about your privacy rights and how you are protected by law.

About Chemical.AI

CHEMICAL AI INC. of USA, 8 THE GREEN, STE R, DOVER Kent DE 19901 ("Chemical.AI," "we," "us," or "the Company") is responsible for processing your Personal Information as described in this Privacy Policy.

Our Personal Information Protection Principles

  • Lawfulness, Fairness, and Transparency: Data should be processed lawfully and fairly.
  • Purpose Limitation: Information should only be used for specified purposes.
  • Data Minimization: Only necessary data should be collected.
  • Accuracy: Personal Information should be kept accurate and updated.
  • Storage Limitation: Data should only be retained as long as necessary.
  • Integrity and Confidentiality: Security measures must be applied.
  • Accountability: Compliance with these principles must be demonstrable.

What Personal Information Do We Collect?

  • Contact Data: Name, email, phone, company details.
  • Account Data: Username, password, and profile info.
  • Feedback and Communications Data: Surveys, support interactions.
  • Transactional Data: Order history and payment details.
  • Marketing Data: Preferences for receiving marketing communications.

Automatic Data Collection

  • Device Data: IP address, location, OS, platform, session details.
  • Usage Data: Analyzed for user experience improvements, not for marketing.

Legal Basis for Processing Personal Information

  • Performance of Contract: When necessary to provide services.
  • Legal Obligation: To comply with regulatory requirements.
  • Consent: When you have explicitly agreed to data processing.

Retention of Personal Information

We retain Personal Information for as long as necessary to fulfill our obligations, legal requirements, or fraud prevention. When no longer needed, data is deleted, anonymized, or isolated.

Security of Personal Data

We implement administrative, technical, and physical security controls to protect Personal Information. However, no data transmission over the internet is 100% secure.

Cookies

For details on cookies and tracking technologies, see our Cookie Policy.

Sharing with Third Parties

We do not sell or rent Personal Information but may share it with service providers, affiliates, and legal authorities when required.

International Transfers of Data

Your Personal Information will be stored in the United States and will not be transferred outside the country.

Children's Privacy

Chemical.AI does not knowingly collect data from children under 18. If you believe we have collected such information, contact us immediately.

Your Rights Under the Law

  • Request Access: Obtain a copy of your data.
  • Request Correction: Have inaccuracies corrected.
  • Object to Processing: Limit or stop data processing.
  • Request Erasure: Delete your Personal Information.
  • Request Transfer: Obtain data in a structured format.
  • Withdraw Consent: Stop processing based on consent.

Exercising Your Rights

To exercise your rights, contact us:

Email: legal@chemical.ai

Address: 8 THE GREEN, STE R, DOVER Kent DE 19901, USA

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective when posted. You are encouraged to review this policy periodically.