Last updated: Dec. 18th 2024

We respect your privacy. This Privacy Policy describes our policies and procedures on the collection, use, purpose and disclosure of your information as your use of and access to our websites, software, web-based applications and products, customer support, discussion forums or engage in any of our other services (collectively, the “Services”) and it also informs you about your privacy rights and how you are protected by law.

CHEMICAL AI INC. of USA, 8 THE GREEN, STE R, DOVER Kent DE 19901, (“Chemical. AI, “we”, “us”, or the “Company”) is responsible for the processing of your Personal Information as described in this Privacy Policy and acts as the controller of such Personal Information.

Overview of our Personal Information Protection Principles

1. Lawfulness, Fairness, and Transparency

The processing of Personal Information should be lawful, fair, and conducted in a transparent manner, ensuring that Information subjects are aware of how their Information is being used.

2. Purpose Limitation

When collecting Personal Information, the purposes of processing should be clearly specified, and the Information should only be used for those purposes.

3. Information Minimization

The Personal Information collected should be limited to the minimum necessary to achieve the specific purposes, avoiding excessive collection.

4. Accuracy

Personal Information should be kept accurate and up to date, with reasonable measures taken to ensure that inaccurate Information is corrected or deleted.

5. Storage Limitation

Personal Information should only be retained for as long as necessary to fulfill the purposes of processing, and Information beyond that period should be deleted or anonymized.

6. Integrity and Confidentiality

Appropriate technical and organizational measures should be taken to ensure the security of Personal Information, preventing unauthorized access, loss, or damage.

7. Accountability

Information controllers should be responsible for their activities related to the processing of Personal Information and should be able to demonstrate compliance with the above principles.

These principles aim to protect Personal Information and ensure that the rights of Information subjects are respected and upheld.

What Personal Information we collect?

•     Contact data, such as your first and last name, email address, billing and mailing addresses, professional title and company name, and phone number.

•     Account data, such as the username and password, and any other information that you add to your account profile.

•     Feedback and communications data based on your communication with us including but not limited to as part of responding to a survey or for troubleshooting or debugging purposes, during a trial and/or demo or otherwise.

•     Transactional data, such as information relating to or needed to complete your orders on or through the services we provide, including order numbers and transaction history.

•     Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.

Automatic data collection. Like most digital platforms, we, our service providers, and our business partners may automatically log information about you, your computer or mobile device depending on what you’re using, and your interaction overtime with our services, such as:

•     Device data, such as IP address (and, as such, general location information such as city, state, or geographic area), computer/device and usage information such as operating system and platform, time zone information, product version, session duration data, mode of tool usage and similar.

Additionally, Chemical. AI uses Usage Data to analyze and enhance the user experience and trends as a whole to improve our products. We do not use it for marketing purposes.

For what purposes and on what basis do we process your Personal Information?

Legal bases for processing

Following are the legal basis for each purpose that we use your Personal Information for.

Where we need to perform a contract, we are about to enter into a contract or have entered into a contract with you (“Performance of Contract”).

Where we need to comply with a legal or regulatory obligation (“Legal Obligation”).

Where we have your specific consent to carry out the processing for the Purpose in question (“Consent”).

In order to meet the above requirements and to give you proper information on the processing of your personal data and your rights and obligations, we collected the most frequent cases when we process personal data. Please note that the list of data processing in this privacy policy is not exhaustive; besides what is detailed herein there could be other specific cases when we need to process your personal data.

Retention of your Personal Information

Security of processed Personal Data.

The security of your personal information is important. We employ reasonable administrative, technical, and physical security controls to protect your personal information. All information you provide us is stored on secure servers. However, please note that no transmission over the internet is 100% secure. In case we learn about a personal data breach, we will contact you without delay. If you would like to learn more about our security processes, please contact us directly.

How long we store your Personal Information?

We retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

Cookies

For more information about which cookies and other tracking technology we use, see our Cookie Policy. We will also store a record of your preferences in respect of the use of these technologies in connection with the Service.

Sharing with Third Parties

We do not sell, rent, distribute or otherwise make Personal Information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this Privacy Policy.

Chemical. AI works with companies that help us run our business.  Among these are the subsidiaries of Chemical. AI too. Additionally, there are companies that provide certain services to us. These services vary in subject and term: external consultants, professional advisers such as lawyers or auditors, technical support functions. These are called data processors and are engaged in all cases based on written contract with appropriate guarantees to safeguard the security of the data and the rights of the data subjects. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes and we ensure by data processing contracts (including electronic format) that your data are being processed in accordance with the legal regulations.

We will also disclose your personal information with other third-party data controllers with your consent (where necessary) or to provide any product or service you have requested (e.g., third-party integrations). The types of third parties your information may be disclosed to include: our resellers and other sales and advertising partners, retailers, advertisers, ad agencies, advertising networks and platforms, information service providers, fraud monitoring and prevention providers, and publishers. In some cases, in order to show you more relevant ads, we disclose with social media platforms and other advertising partners, information about actions you take on our websites and apps, such as which pages you visit and which ads you saw. These parties may be joint controllers for this processing.

International Transfers of Personal Information

Your Personal Information will be stored in the United States and will not be transferred outside of the country.

Children

Chemical. AI products and services are not intended for use for children. We do not knowingly collect, store or in any other means process data of persons under 18 years of age. If you believe we have collected personal information of a child, please contact us and provide sufficient data about the use case.

Your Rights under the Law

We undertake to respect the confidentiality of your Personal Information and to guarantee you can exercise your rights.

You have the right to:

•     Request access to your Personal Information. The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Information we hold about you.

•     Request correction of the Personal Information that we hold about You. You have the right to have any incomplete or inaccurate information we hold about you corrected.

•     Object to processing of your Personal Information. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Information on this ground.

•     Request erasure of your Personal Information. You have the right to ask us to delete or remove Personal Information when there is no legitimate reason for us to continue processing it.

•     Request the transfer of your Personal Information. We will provide to you, your Personal Information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided

consent for us to use or where we used the information to perform a contract with You.

•     Withdraw your consent. You have the right to withdraw your consent on using your Personal Information. If You withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the services we provide.

Exercising of Your Data Protection Rights

You may exercise your rights of access, rectification, cancellation and opposition by contacting us or the National Authority. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.

You may write us:

•   to the following email address: legal@chemical.ai

•   Address: 8 THE GREEN, STE R, DOVER  Kent DE 19901，USA

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it.

Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). You are advised to review this Privacy Policy periodically for any chang